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HOW XELERO WORKS FOR YOU

Dark gray Xray athletic sneaker Part 1 of the Propulsion Element of the shoe sole that allows for increased vertical leap The control plate of the Propulsion Element of the shoe sole that allows for increased vertical leap Partial Propulsion Element shoe sole to increase vertical leap Part 2 of the Propulsion Element of the shoe sole that allows for increased vertical leap Propulsion Element shoe midsole to increase vertical leap Part number 3 of the Propulsion Element of the shoe sole that allows for increased vertical leap

1. Control Plate: Enhances stability & reduces pressure under the foot.

2. Propulsion Element: Provides stability, control & promotes forward motion.

3. Midsole: Gel pads under the forefoot & heel for added shock absorption.

Different parts of the Propulsion Element of the shoe sole that allows for increased vertical leap
6 Xelero shoes showing the different angles of a foot while a person is walking

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WHAT XELERO CUSTOMERS ARE SAYING

Xelero
4.4
Based on 15 reviews
powered by Google
M Miller
M Miller
21:39 11 May 21
Just bought a pair of the Xelero Steadfast. These shoes are already helping me resolve a foot pain problem that I have... been struggling with for months. The shoes fit great, are very comfortable, and have me back on road! Also, the customer service I received was OUTSTANDING! These folks do it right!read more
valinsk
valinsk
16:27 07 May 21
Having really enjoyed my first pair of Xelero shoes I was exited to try out the new Steadfast. Well I was blown away by... the comfort, the fit and most of all the feeling I was being propelled forward, kind of like an assist from my shoes! My feel felt so light it boosted my confidence in achieving new goals for my running regimen. Thanks for a new "running buddy". PS: my wife also loves the look.read more
Brandon Choquette
Brandon Choquette
15:42 07 May 21
This is one of the most underrated brands I've encountered. As a runner, the shoes are great quality and Xelero... provides excellent customer service.read more
Romana Graham
Romana Graham
17:06 09 Mar 20
Xelero shoes are amazing! I bought quite a few pairs from my local shop, and they are all very supportive and... comfortable. As with any shoes different styles my fit differently, which is why buying online can be a bit tricky. This was my first time purchasing from Xelero directly and the shopping experience was great as was the customer support. The sizing did not work for me at first try, but the return was completely smooth and the representative I spoke with very courteous and professional. Thank you for a great customer service.read more
Tammy
Tammy
18:05 14 Feb 20
This is my second pair. My first pair I purchased at the shoe store. These are the only shoes I can wear now. My... first pair were matrix these were the Genisis my feet like the matrix better they have more toe room but my replaced knees need lower profile. I will probably keep both kinds and switch out. Thank you please keep these available or I will be lost.read more
David Jankovich
David Jankovich
02:33 09 Dec 19
Yes the shoes are the best. The experience was great and wonderful. I had issues with the shipment and was resolve very... promptly. Thank you. Keep up the great work. You guys are wonderful.read more
Next Reviews
Sherry J
12-Mar-20
Read More
It was very pleasant.
Sharon E
11-Mar-20
Read More
I am very pleased with the shoes. I don't usually buy shoes online, but I was looking for a pair that I could stand in all day. I decided to try your shoes and they are fantastic. I would definitely recommend.
Romana G
9-Mar-20
Read More
The shopping experience was great and so was the customer support. The sizing did not work for me, but the return was completely smooth and the representative I spoke with very courteous and professional. Thank you
Romana Bilkova Graham
8-Mar-20
Read More
Xelero shoes are amazing! I bought quite a few pairs from my local shop, and they are all very supportive and comfortable. As with any shoes different styles my fit differently, which is why buying online can be a bit tricky. This was my first time purchasing from Xelero directly and the shopping experience was great as was the customer support. The sizing did not work for me at first try, but the return was completely smooth and the representative I spoke with very courteous and professional. Thank you for a great customer service.
Robert B
8-Mar-20
Read More
I know how good Xeleros are b-c I've been wearing them for more than 10 years and I was relieved to see you still have the same model; otherwise, it's hard to buy online even with your return service. The helpful person I spoke to was a pleasure to deal with, and getting the delivery in just 2 days was outstanding.
Mark S
8-Mar-20
Read More
Hi Erica - I had spoken with you when I called to buy my shoes. You were absolutely fantastic to work with. You truly make sure a person understands about your product. This is a disappearing part in the online sales process. Your company should be proud to have you and your talents. Unfortunately, the shoe was rubbing my left ankle causing me touch much discomfort. If the collar of the shoe was softer, maybe cut a little lower around the ankle bone, it would probably have worked better. If things were to change, I would certainly be interested to hear. I know your product is very good. It just didn’t work for me at this time. Please keep me posted about new products or changes. Best and thanks, Mark
Mary G
18-Feb-20
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Your shoes are so well made, my Podiatrist told me that if more people bought them, he’d be out of business!
Hodan A
18-Feb-20
Read More
I loved my shoes. Xelero resolved back pain from my foot and arch problems. I used to get up with pain and stiffness in my feet and back every morning and In two days of going to work with my Xelero shoes all my pain is gone and no more stiffness. And now saving for my second pair from Xelero.
Lisa F
18-Feb-20
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Very comfortable shoes following achilles tear/repair. Easy to size and purchase. Recommend!
Fred R
17-Feb-20
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My first pair was bought in a retail store. My most recent purchase was directly online from your website since I now know my size. It was fast and ea...
Daniel G
17-Feb-20
Read More
The shoes are great and your staff are always helpful
Dale O
16-Feb-20
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great, ok so far. webb site was easy as well.
Leigh S
15-Feb-20
Read More
The shoes are wonderful and super comfortable. I would recommend to anyone and everyone.
Kim I
15-Feb-20
Read More
Very fast delivery and great selection of colors!
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Privacy Policy

Who we are

Our website address is: https://www.xeleroshoes.com/.  

What personal data we collect and why we collect it

Comments

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If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.

Exchange & Return Information

Complete Form for Exchange or Refund

The Perfect Fit

Xelero Shoes is dedicated to helping you find the Perfect Fitting shoe. Our Therapeutic shoes are designed to accommodate a wide range of common foot issues. Available for Men and Women in Sizes: 6 to 14 and Widths: Medium to 6E, extra depth, with removal inserts for Custom Orthotics and AFO’s.

We have taken all the worry out of ordering shoes on-line. With Our Free Exchange and First Return on Us Policy, you may return or exchange any purchased shoe within 30 days, at no cost*. Final sale items are not returnable.

How to Break-in New Shoes

To help determine if the shoe is the perfect fit, we recommend you wear the shoe for 1 hour in the morning and late afternoon, on a clean dry surface. The shoes need to be in New condition when returned, shoes that are worn or scuffed are not returnable. So, take a couple of days to try them on and walk on a clean surface to make sure they fit properly.

What are Shoe Spacers?

Therapeutic shoes often include several inserts. In addition to the main insert with arch support, there are flat foam inserts called Spacers. The foam spacers allow you to adjust the fit of each shoe. Want a snugger fit (add a spacer), need more room (remove a spacer) for the perfect fit.

Easy Exchange

Need a different Size or Style:

  • Send an email to: Xeleroshoes.com with your exchange request or
  • Call: Customer Service at (866) 969-3338 to discuss your options with a Specialist or
  • Visit: www.xeleroshoes.com to view our selection of Comfort Shoes and send us an inquiry.

First Return on Us and Refund Policy

Return unworn shoes within 30 days of delivery for a full refund. Shoes must be completely clean on top, bottom, and show no indication of wear. Return shoes in their original shoe box with all shoe inserts, and shoe packing material using the pre-paid return label. We will issue a full refund when the shoes are received. An email will be sent confirming a refund has been processed. Please allow 10-14 days for processing. Please allow 7-10 days for processing.

*The first return is on us! *Any consecutive order returns the return shipping will be the responsibility of the purchaser. Returns received after 31 days will receive a 50% refund. Returns received after 45 days will not receive any refund. (Return window is calculated from the date of the delivery to you, to the date UPS scans the package for the return – transit times do not count in the 30 days.) We are sorry we cannot accept back worn shoes, and if returned, there will be no refund. Final Sale Items are not returnable.

Easy Return

  1. Place Packing slip inside original shoe box.
  2. Place shoes and shoe inserts back into the original Shoe Box. (Do NOT Write-on or Adhere Tape to Shoe Box)
  3. Place Shoe Box inside any shipping box.
  4. Place Pre-paid UPS Return Label on the outside of box.
  5. Take the box to any UPS or Pack-N-Ship location.